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Financial Aid, Loan, and Refund Disbursements

Financial Aid, Loan, and Refund Disbursements

Financial aid, student loans, and/or refund balance checks will be disbursed beginning Monday, September 30th, providing your financial aid and/or student loan funds have been disbursed from the lender, applied to your student account, and your attendance verification has been processed.  Tuition, book charges, and other applicable charges will be deducted from the financial aid and loans prior to the disbursement of the balance checks.

According to the student’s preference, refunds can either be mailed or directly deposited into your bank account.  The College strongly encourages students to select the direct deposit option outlined below to receive funds in the quickest and safest means possible.  

Direct Deposit Refunds

For direct-deposited refunds, it is the student’s responsibility to set up the direct deposit option using a valid checking/savings account through myHGTC portal no later than 5:00 p.m. Monday, September 23rd.  It is essential to make sure the type of account, bank routing, and account numbers are correct when setting up this option. Please do not enter the debit card number associated with the checking/savings account.  If the refund is not deposited into your bank account due to an account being closed or information being entered incorrectly, the College is required to wait for the funds to be returned to HGTC before reissuing a disbursement and this process could take at least (14) business days.  If you’ve created a refund profile previously, please review the information again to make sure that the account number is accurate.  You may obtain a copy of the direct deposit instructions at the Student Accounts office or click here to view the direct deposit guide. Again, this is the safest and quickest way to receive your refund.

Hard-Copy Checks

Checks will be mailed to the “mailing” address in our system; therefore, it is the student’s responsibility to ensure that the mailing address is correct through myHGTC no later than 5:00 p.m. Monday, September 23rd.  For lost, stolen, or misdirected checks, HGTC must wait fourteen (14) full business days from the time the check is mailed to begin the stop payment process and/or reissue another check.  Therefore, it is imperative that students verify the accuracy of the mailing address on record.

Viewing Your Refund Amount

To view the amount of your refund (beginning September 26th), please follow the instructions below after logging into your myHGTC student portal:

  1. Locate the “Manage My Student Account” card and select “Login to My Account”. A new page will load.
  2. Select the “View Account Activity” link located on the center of the page. Select the term “Fall 2024”.
  3. Scroll down to view the account activity. The description of the refund will be indicated as “Refund Check” or “Student e-Refund” and the amount will be shown under the “Amount ($)” column.

*Student loan refund disbursements are based on awards less any tuition, fees, book charges, etc. and only available upon disbursement from the lender and attendance verification.
*First time borrowers may have to wait 30 days after the start date of classes for student loan disbursements.
*If courses are dropped/withdrawn after refunds are issued, a portion of the refund may have to be returned.
*“One term” loans (i.e. summer term) may be disbursed separately by the lender; therefore, refund checks may be issued separately. 

If your account indicates a “Refund Check” or “Student e-Refund” has been issued as of September 30th and you have not received it by October 15th, please stop by or contact the Student Accounts Office at (843) 349-5310.