AOT - Administrative Office

This course focuses on the mastery of touch keyboarding.

This course emphasizes speed, accuracy, and developing document formatting skills using keyboarding competencies.

This course is a study of grammar, punctuation, and written communication skills for the office environment.

This course includes applications of information processing software. Emphasis is placed on functions for acceptable document formatting and processing.

This course is a study of issues in the workplace relating to effective customer service. The course includes topics such as oral, written, verbal and nonverbal communication skills, effective telephone techniques and cultural diversity in the workplace.

This course emphasizes the production of documents found in typical business offices. The major focus is on productivity and excellence in document production.

This course provides a study of insurance processing, medical insurance coding, electronic health records, computer applications and the use of other business machines for the medical receptionist and other front-office medical personnel.

This course emphasizes communication skills necessary in the business environment. It includes composing business correspondence, developing and giving oral presentations, practicing recording and translating information using the latest technology, and developing effective communication skills.

This course covers specialized accounting functions performed on a computer.

This course integrates office skills within an approved work site related to administrative office technology.